PRIVACY POLICY

1. Introduction

Welcome to the Vision Estimating Ltd website. Vision Estimating Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.visionestimating.com] (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: such as your name, email address, phone number, and company name when you fill out forms on our Site, contact us, or register for services.
• Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: information about how you use our website, products, and services.
• Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide our services: Including handling inquiries, processing transactions, and managing your account.
• To improve our Site: We use information about how our users navigate our Site to help us improve it and ensure that content is presented most effectively.
• To communicate with you: We may use your contact details to send you updates, newsletters, or promotional materials if you have opted in to receive these communications.
• To comply with legal obligations: We may process your data to fulfill our legal obligations under applicable laws and regulations.

4. Legal Basis for Processing Your Data

We rely on the following legal bases to process your personal data:

• Contractual necessity: Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate interests: Processing your data is necessary for our legitimate interests in conducting and managing our business, provided your interests and fundamental rights do not override those interests.
• Consent: Where you have provided consent, we may process your data for specific purposes outlined in this policy.
• Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

• Service providers: who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Professional advisers: including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Government authorities and regulators: if required by law, or to protect the rights, property, or safety of Vision Estimating Ltd, our customers, or others.

6. International Transfers

We do not typically transfer your personal data outside the European Economic Area (EEA). If we do so, we will ensure that your data is protected in a manner that is consistent with UK and EU laws.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under UK data protection law, you have the following rights:

• Right to access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to erasure: You have the right to request that we delete your personal data.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
• Right to data portability: You have the right to request that we transfer your personal data to another organization, or to you.
• Right to object: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us at the contact details provided below.

9. Cookies

We use cookies to enhance your experience on our Site. A cookie is a small text file that is placed on your device when you visit a website. For detailed information on the cookies we use and the purposes for which we use them, see our [Cookie Policy].

10. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By email: office@visionestimating.co.uk
• By phone: 07465646674
• By mail: Vision Estimating Ltd, 86-90 Paul Street, EC2A 4NE

13. Complaints

If you have any concerns about our use of your personal data, you can make a complaint to us directly.